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Feedback and appeals

Find information about what to do if you disagree with a skills assessment outcome.

Feedback and appeals

I disagree with an assessment outcome – what can I do?

Your first step is to contact AITSL to clarify the reason you were found not suitable. If you still do not agree with your outcome, you can request a formal appeal. This request must be made by email within 60 days of the date of your assessment outcome.

There is a fee for this service. For information about current fees please visit our fees page.

An independent, third-party reviewer will consider the original application and additional information/evidence demonstrating you met the assessment criteria at the time of your initial assessment. If you want to submit new evidence or results obtained after the date of your assessment outcome (such as a recent qualification or an Academic IELTS test result), you will need to submit a brand-new assessment application. 

All requests for clarification and appeal should be made to AITSL via migration [at] aitsl.edu.au. 
Please include your registered name, registered email address and 8-character payment reference.