New role, new conversations
Watch a video and download a guide to understand how to handle difficult conversations and establish a feedback culture.
Resource information
Understand how to handle difficult conversations and establish a feedback culture.
New role, new conversations focuses on the Professional Practice of Developing self and others, in particular:
- supporting all staff to achieve high standards by managing performance and through effective continuing professional learning and feedback
- supporting others to build capacity
- treating people fairly and with respect.
It provides a framework for managing difficult conversations, with 5 steps to follow.
This is part of the Leadership Scenarios resources collection. The Leadership Scenarios are a series of videos, each with a framework, guide and list of resources for developing practice. They have been designed to assist new principals in understanding and dealing with the challenges they may face in their new role and appreciate how their work relates to the Australian Professional Standard for Principals (the Principal Standard) and the Leadership Profiles.
