School Leadership eCollection

We have to talk: a step-by-step checklist for difficult conversations

Ringer, J

Document type:
Article
Abstract:

The article provides a brief synopsis of best practice strategies: a checklist of action items to think about before going into a difficult conversation; some useful concepts to practice during the conversation; and some tips and suggestions to help you stay focused and flowing in general, including possible conversation openings. The key theme throughout is that you have more power than you think. [Article]